Pure Ziva Eyeliners are highly pigmented and smudge proof. We use high quality ingredients that is safe for sensitive eyes. No animal testing and we are cruelty free. We are passionate about customer service, so please feel free to contact us for questions, refunds, or replacements so we can ensure you're totally happy :). Dermatologically and allergy tested to minimize the risk of allergy and irritation; Ophthalmologist tested, appropriate for contact lens wearers. If pencil is DRY, apply gentle heat with hot water or a blow dryer to soften the pigments. NO animal testing or cruelty to animals. PROMOTION: Use claim code PUREZIVA at checkout; receive 10% off 2 items and 15% off 3 or more items in our catalog.